How to Ship Retail Orders (EDI)
How to Ship Retail Orders (EDI)

How to Ship Retail Orders (EDI)

Airhouse has an internal EDI connection that we set up on a retailer by retailer basis for your account. Setting up a new connection currently requires three weeks of lead time during onboarding.

Wholesale to Distribution Center/Retailer (EDI)

  1. You set up the new EDI connection with an Account Manager during onboarding, or whenever the new retailer connection is needed. For this, we require the following information from you via the retailer:
    1. ISA ID
    2. ISA ID Qualifier
    3. Retailer contact information (EDI contact)
  2. After integration is complete, orders automatically are passed from the retailer into Airhouse via EDI integration with the following data, depending on retailer:
    1. Packing list information
    2. Shipping requirements (e.g. shipping carrier, shipping carrier method)
    3. Ship by date
  3. Depending on the requirements, the order may be packed either 1) as a standard order similar to your ecommerce orders (i.e. using Airhouse shipping methods and packing slips), or 2) as an hourly project (i.e. many retail orders fall into this bucket) if packing slips or modified shipping labels are needed
  4. Available inventory quantities will be pushed to the retailer’s system as needed on a daily basis, if required by the retailer
  5. If the order is palletized and shipped via a freight carrier, Airhouse can coordinate outbound freight, or you can. Freight coordination is currently handled over email with your Account Manager outside of the Airhouse app.

Dropshipping from Retailer to Customer (EDI)

  1. You set up the new EDI connection with an Account Manager during onboarding, or whenever the new retailer connection is needed. For this, we require the following information from you via the retailer:
    1. ISA ID
    2. ISA ID Qualifier
    3. Retailer contact information (EDI contact)
  2. Orders automatically are passed from the retailer into Airhouse via EDI integration with the following data, depending on retailer:
    1. Packing list information
    2. Shipping requirements (e.g. shipping carrier, shipping carrier method)
  3. Depending on the requirements, the order will be packed as a standard order similar to your ecommerce orders using the necessary generated documentation from the retailer. To ship in special packaging, please discuss in advance with your Account Manager.
  4. Available inventory quantities will be pushed to the retailer’s system as needed on a daily basis, if required by the retailer

Wholesale to Distribution Center/Retailer (Manual)

Orders can also be shipped manually via Airhouse, without an EDI connection. Simply create a new order in Airhouse and add any relevant information. An Account Manager will assist you in processing the order. Please note that orders inputted this way will not follow our standard order processing SLA and will be subject to a longer processing time.

Rate

If an order requires an external shipping account to ship via any of these methods (i.e. the retailer’s FedEx/UPS/etc. account), this is counted as an “external account” shipment and is charged an additional labeling fee, as outlined in our price sheet. Orders will be charged either the standard rate, or hourly rate depending on order needs and composition. If you would like information on how you will be charged for a particular, please contact an Account Manager before submitting the order.