How to Request Freight Coordination

Inbound Freight (to Airhouse)
Outbound Freight (from Airhouse)

When sending freight to or from Airhouse, you can coordinate freight scheduling yourself with a preferred carrier, or you can request that Airhouse coordinate it for you. If you coordinate freight yourself, please refer here to learn how to schedule receiving at a warehouse dock. If you would like for Airhouse to coordinate freight, you must email your Account Manager using the templates below.

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Airhouse’s current preferred freight partner is Mothership. Mothership is a freight broker, and does not guarantee a pick-up date. We can request a pick-up date, however, the pick-up is dependent on carrier availability. Airhouse is not responsible if freight drivers miss a scheduled appointment.

Inbound Freight (to Airhouse)

If you would like to ship inbound freight to Airhouse, e.g. from another warehouse, from a manufacturer, or from another location, please follow the below steps. All information is required, and failure to provide all details may result in delays.

Gather origin details (the place we’re picking up from)
Email your Account Manager using the below template
Await confirmation from Airhouse
Once the freight pick-up is booked, please complete the following steps:

Print two copies of the Bill of Lading (BOL) provided via email from Airhouse
Attach one copy of the BOL to a pallet in the shipment
Hand the second copy of the BOL to the freight carrier at time of pick-up

Once received and stocked, inventory will appear in the Airhouse dashboard

Request to Coordinate Inbound Freight
I would like to ship freight to Airhouse.

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Origin Details
This is the location that the freight carrier will pick up inventory
from.

1. Address: 
2. On-Location Contact Name:
3. On-Location Contact Email: 
4. On-Location Contact Phone Number:
5. Location Hours of Operation:
6. Dimensions and Weight of Each Pallet:
	
	- (Example) Pallet 1, 1500 lbs - 48 x 40 x 60
	- (Example) Pallet 2, 750 lbs - 48 x 40 x 50

7. Requested Pick-Up Date from Origin:
8. Reference Number/ID:

Further Information
If your answer is "yes" to any of the below, please provide extra information.

A. Is the pick-up location/origin residential? (Yes/No)
B. Is a lift gate required for pick-up at the origin location? (Yes/No)
C. Is an appointment required for pick-up? (Yes/No)

Outbound Freight (from Airhouse)

If you would like to ship outbound freight from Airhouse, e.g. to a wholesale distribution center, to another warehouse, or to a different location, please follow the below steps. All information is required, and failure to provide all details may result in delays.

Gather destination details (the place we’re dropping off at)
Email your Account Manager using the below template
Await confirmation from Airhouse
Share freight information with the destination, as needed

Request to Coordinate Outbound Freight
I would like to ship freight from Airhouse to another location.

—

Destination Details
This is information 

1. Address: 
2. On-Location Contact Name:
3. On-Location Contact Email: 
4. On-Location Contact Phone Number:
5. Location Hours of Operation:
6. Requested Pick-Up Date from Airhouse:
7. Reference Number/ID:

Further Information
If your answer is "yes" to any of the below, please provide extra information.

A. Is the destination or drop-off location residential? (Yes/No) 
B. Does the drop-off location require inside delivery? (Yes/No)
C. Is a lift gate required for delivery at the destination? (Yes/No)
D. Is an appointment required for delivery? (Yes/No)