When sending freight to or from Airhouse, you can coordinate freight scheduling yourself with a preferred carrier, or you can request that Airhouse coordinate it for you. If you coordinate freight yourself, please refer here to learn how to schedule receiving at a warehouse dock. If you would like for Airhouse to coordinate freight, you must email your Account Manager using the templates below.
Airhouse’s current preferred freight partner is Mothership. Mothership is a freight broker, and does not guarantee a pick-up date. We can request a pick-up date, however, the pick-up is dependent on carrier availability. Airhouse is not responsible if freight drivers miss a scheduled appointment.
Inbound Freight (to Airhouse)
If you would like to ship inbound freight to Airhouse, e.g. from another warehouse, from a manufacturer, or from another location, please follow the below steps. All information is required, and failure to provide all details may result in delays.
- Gather origin details (the place we’re picking up from)
- Email your Account Manager using the below template
- Await confirmation from Airhouse
- Once the freight pick-up is booked, please complete the following steps:
- Print two copies of the Bill of Lading (BOL) provided via email from Airhouse
- Attach one copy of the BOL to a pallet in the shipment
- Hand the second copy of the BOL to the freight carrier at time of pick-up
- Once received and stocked, inventory will appear in the Airhouse dashboard
Request to Coordinate Inbound Freight
I would like to ship freight to Airhouse.
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Origin Details
This is the location that the freight carrier will pick up inventory
from.
1. Address:
2. On-Location Contact Name:
3. On-Location Contact Email:
4. On-Location Contact Phone Number:
5. Location Hours of Operation:
6. Dimensions and Weight of Each Pallet:
- (Example) Pallet 1, 1500 lbs - 48 x 40 x 60
- (Example) Pallet 2, 750 lbs - 48 x 40 x 50
7. Requested Pick-Up Date from Origin:
8. Reference Number/ID:
Further Information
If your answer is "yes" to any of the below, please provide extra information.
A. Is the pick-up location/origin residential? (Yes/No)
B. Is a lift gate required for pick-up at the origin location? (Yes/No)
C. Is an appointment required for pick-up? (Yes/No)Outbound Freight (from Airhouse)
If you would like to ship outbound freight from Airhouse, e.g. to a wholesale distribution center, to another warehouse, or to a different location, please follow the below steps. All information is required, and failure to provide all details may result in delays.
- Gather destination details (the place we’re dropping off at)
- Email your Account Manager using the below template
- Await confirmation from Airhouse
- Share freight information with the destination, as needed
Request to Coordinate Outbound Freight
I would like to ship freight from Airhouse to another location.
—
Destination Details
This is information
1. Address:
2. On-Location Contact Name:
3. On-Location Contact Email:
4. On-Location Contact Phone Number:
5. Location Hours of Operation:
6. Requested Pick-Up Date from Airhouse:
7. Reference Number/ID:
Further Information
If your answer is "yes" to any of the below, please provide extra information.
A. Is the destination or drop-off location residential? (Yes/No)
B. Does the drop-off location require inside delivery? (Yes/No)
C. Is a lift gate required for delivery at the destination? (Yes/No)
D. Is an appointment required for delivery? (Yes/No)Related Topics
