Pricing FAQ
Pricing FAQ

Pricing FAQ

Storage Pricing

Can I store more than one SKU in a bin or pallet?

No, each SKU (unique product and variant, i.e. size and color) must occupy its own bin or pallet space with regards to pick location. Whether we use a bin or pallet will depend on the size of the product itself. Apparel, accessories and small goods are likely to be stored in a bin, and larger goods will be stored on a pallet.

What happens if a bin or pallet sells out before the end of the month? Is storage prorated? Will I be billed for the entire month?

Airhouse averages beginning and end of the month to calculate the number of bins and pallets you will be billed for. If you sell out of all inventory during the first week of a billing cycle, for example, your bill would reflect inventory at the beginning of the month, and none at the end.

Am I able to consolidate inventory or request how products are stored? If a product is received and stored as a pallet initially, when does it become a bin?

Warehouses will do their best to be efficient, to bin every SKU for quick access, and to palletize extra inventory. You will not have control over how items are stored, as this is optimized for warehouse space and order processing efficiency.

Receiving Pricing

Do you bill in increments of an hour for receiving and projects?

Yes, these are billed in 15-20 minute increments, depending on warehouse and project needs.

How long does it take to receive a pallet, on average?

This depends on how pallets are labeled, how they're organized (i.e. master cases vs. mixed cartons), and how many units are on a pallet. Please note that this is not an estimate and is intended to be used as a guideline.

  • 1 pallet, labeled, with a single SKU, with or without master cases, typically takes anywhere from 15 minutes to 1 hour to receive
  • 1 pallet, labeled, with <5 mixed SKUs can take 1-3 hours per pallet to receive
  • 1 pallet, unlabeled, with 5+ mixed SKUs are non-standard and can take 5-10 hours per pallet to sort, barcode, label and receive. Apparel, accessories, small goods.

Are floor-loaded containers considered non-standard receiving?

Floor-loaded containers are considered non-standard receiving because they require additional tasks and/or materials for inventory to be stocked. Non-standard receiving will be charged on an hourly basis for labor. Please refer to your contract for material charges.