Orders and Fulfillment Policy

Effective Date/Last Revision: July 14, 2023

This Policy outlines the inventory management and storage policy for Airhouse Inc (”Airhouse”). By using our software, logistics services, and any other related products, you agree to comply with the latest version of our operational error policy Policy.

Store Integration:

Customers are required to use an ecommerce solution that's approved by Airhouse.

Order Edits or Cancellations:

Edits or cancellations can be made when and order is in the 'New' status in Airhouse, prior to it processing in the warehouse.

Any order that need to be edited or canceled after it is in the 'Processing' status will incur additional charges.

Fulfillable SKUs:

Airhouse will only fulfill products that are marked for fulfillment in the Airhouse system and are in stock.

Rush Order Fee:

In the event an order is submitted after 11am local warehouse time, customers can request same-day fulfillment. However, please note that a rush order fee of $50 per order will be applied.

Policy violation:

If a Customer violates this Policy, it will result in the voiding of any implied or express warranties that Airhouse provides for its services.

In addition to voiding warranties, violating this Policy may result in additional consequences, such as account suspension or termination, depending on the severity of the violation.

The latest version of our Order and Fulfillment Policy will be available on our website (www.airhouse.io) and we reserve the right to change this Policy at any time.

If you have any questions about this Policy, please contact us at team@airhouse.io.