| Name | What is it | Will it apply to my shipment? | Carrier Source |
|---|---|---|---|
Fuel | Fuel surcharge is applied on the product price after any discounts or commissions, and before VAT. As of 4 July 2022, the fuel surcharge will be set to 8.0% due to a rise in domestic fuel costs. | Royal Mail Tracked 24*Royal Mail Tracked 48* | Any fuel surcharge rate changes will be communicated via this page at least 30 days prior to the effective date |
Oversize | Surcharge of £7.50 for shipments that exceed 129 liters (4.556 cuft) or 61x46x46cm | Royal Mail Tracked 24*Royal Mail Tracked 48* | |
Un-deliverable | - Where items are returned to the sender for the below reasons, your items will be scanned and you will be charged at your agreed contract rate.
- Undelivered items that have not been collected, nor a Redelivery arranged within the 18-day holding period
- Incorrect/incomplete address
- Recipient moved (gone away)
- Recipient refused | Royal Mail Tracked 24*Royal Mail Tracked 48* | |
Under or Mis-declared | If items differ in any way from what is declared, we will charge you a flat fee (£0.85) per item. | Royal Mail Tracked 24*Royal Mail Tracked 48* | |
Restricted Items | Review all restricted items that cannot be shipped by Royal Mail | Royal Mail Tracked 24*Royal Mail Tracked 48* |