US Warehouses - Open Monday-Friday 8am-4pm local time. No inventory shipments can be delivered/received or orders shipped on Saturday or Sunday.
UK Warehouse - Open every day. No inventory shipments can be delivered/received Saturday and Sunday. Orders will continue to be picked/packed on those days.
Account Management - Available for support Monday-Friday 9am-5pm ET
To better plan your operations and communicate shipping timelines with your customers, please review the following holiday schedule.
Airhouse is closed and all shipping carriers close or operate on a limited schedule on the following federal US holidays. Orders and returns processing, shipping, inventory receiving, special projects, customer support communication, and accounts services will pause and resume the following business day. With shipping, anticipate delays for orders in transit, or usually scheduled for delivery on:
US Warehouses:
- New Year’s Day, Monday January 1
- Memorial Day, Monday, May 27
- Independence Day, Thursday, July 4
- Labor Day, Monday, September 2
- Thanksgiving Day, Thursday, November 28
- Christmas Eve, Tuesday, December 24 (Carrolton, TX warehouse only)
- Christmas Day, Wednesday, December 25
- New Years Eve, Tuesday, December 31 (Carrolton, TX warehouse only)
- New Years Day, Wednesday, January 1, 2025
Additionally, the Airhouse Accounts Team operates on an emergency-only schedule and may be slower to respond to general requests on:
- Martin Luther King Jr. Day, Monday, January 15
- Presidents' Day, Monday, February 19
- Indigenous Peoples' Day, Monday, October 15
UK Warehouse:
- Christmas Day, Wednesday, December 25