Each time you send non-barcoded packaging items, create an inventory shipment in Restock outlining what you are sending and how many units of each item. Be sure to include the shipment ID number generated in Restock on every box or pallets that you send.
Limitations on Packaging
Packaging counts will not be tracked unless they are barcoded and scannable. Non-barcoded packaging, components and promotional materials will not have updated counts in Airhouse and cannot set special rules. Such packaging can only have general rules that apply to every order.
Some customers opt to include a barcode on an inconspicuous part of their packaging, or on booklets or promotional inserts. To enable more complex rules for packing, i.e. use box X for orders with Y, or insert X on the first order only, items must be barcoded and have a corresponding product in your storefront (can be hidden) to be picked. For barcoded boxes and components, we can also share exact inventory counts in the dashboard.
Airhouse only supplies standard packaging sizes and materials. For non-standard packaging sizes (i.e. long boxes, tubes), we can order packaging for you from standard suppliers and bill through on your invoice. We're working on more visibility around packaging options across our warehouses, but please contact your Account Manager to see if this applies to you.