How to Schedule Freight Delivery for Receiving
How to Schedule Freight Delivery for Receiving

How to Schedule Freight Delivery for Receiving

How to Schedule Freight Delivery

When you send freight to Airhouse, all inbound freight shipments require an appointment in order to receive at a warehouse dock. Unscheduled freight may be turned away. We will need information to prepare accordingly and ensure team members and docks are available to unload. Please follow the below steps:

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All freight deliveries must be scheduled 48 hours in advance.

  1. Create an inventory shipment in Restock
  2. Book freight shipping with your preferred carrier
  3. After booking freight, email receiving@airhouse.io with the following information, 48 hours in advance of delivery:
    1. Inventory Shipment ID from Restock
    2. Requested Delivery Date
    3. Bill of lading or equivalent documentation with shipment information (can be exported from Restock)
    4. Is the shipment palletized or floor-loaded?
      1. Palletized - The shipment is secured on pallets in the container and can be removed with a forklift
      2. Floor-loaded - The shipment is is loaded loosely, i.e. on cartons, and requires more labor and time to unload
    5. Will this be a live unload or a drop?
      1. Live Unload - The driver will wait at the warehouse while they unload the container
      2. Drop - The driver will drop off the container at the warehouse and then return later when unloading is complete
  4. Await confirmation from Airhouse

You can copy and paste the below template:

Request to Schedule Freight Delivery (Self-Scheduled)
I am scheduling an inbound freight shipment to Airhouse.

1. Restock Inventory Shipment: #0000-0000
2. Requested Delivery Date: 
3. Requested Delivery Time: 
4. Shipment Info (Carton/Pallet/Container and Quantity): 
5. Palletized or Floor Loaded: 
6. Live Unload or Drop: 
7. Name of Freight Carrier: 
8. Freight Carrier Contact Email and Phone:
9. Bill of Lading: (Attach)
10. Container Number (if applicable): 

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Airhouse is not responsible if a freight driver misses a drop-off appointment. The freight delivery will need to be rescheduled. If this occurs, please reach out to receiving@airhouse.io.

Related Topics

How to Prep Inventory for Receiving
How to Prep Inventory for Receiving