How to Schedule Freight Delivery
When you send freight to Airhouse, all inbound freight shipments require an appointment in order to receive at a warehouse dock. Unscheduled freight may be turned away. We will need information to prepare accordingly and ensure team members and docks are available to unload. Please follow the below steps:
All freight deliveries must be scheduled 48 hours in advance.
- Create an inventory shipment in Restock
- Book freight shipping with your preferred carrier
- After booking freight, email receiving@airhouse.io with the following information, 48 hours in advance of delivery:
- Company name
- Inventory shipment ID from Restock
- Requested delivery date and Time
- How the shipment is packed (carton, pallet, container) and how much of Eech
- Is the shipment palletized or floor-loaded?
- Palletized - The shipment is secured on pallets in the container and can be removed with a forklift
- Floor-loaded - The shipment is is loaded loosely, i.e. on cartons, and requires more labor and time to unload
- Will this be a live unload or a drop?
- Live Unload - The driver will wait at the warehouse while they unload the container
- Drop - The driver will drop off the container at the warehouse and then return later when unloading is complete
- Vehicle size and type
- Name of freight carrier and their email/phone number
- Bill of lading or equivalent documentation with shipment information (can be exported from Restock)
- Container number (if applicable)
- Attach the packing list
- Await confirmation from Airhouse
You can copy and paste the below template:
Request to Schedule Freight Delivery (Self-Scheduled)
I am scheduling an inbound freight shipment to Airhouse.
1. Company Name
2. Restock Inventory Shipment: #0000-0000
3. Requested Delivery Date:
4. Requested Delivery Time:
5. Shipment Info (Carton/Pallet/Container and Quantity):
6. Palletized or Floor Loaded:
7. Pallet swap required (if applicable):
8. Live Unload or Drop:
9. Vehicle size/type
10. Name of Freight Carrier:
11. Freight Carrier Contact Email and Phone:
12. Bill of Lading: (Attach)
13. Container Number (if applicable):
14. Packing List: (Attach)
Airhouse is not responsible if a freight driver misses a drop-off appointment. The freight delivery will need to be rescheduled. If this occurs, please reach out to receiving@airhouse.io.
Related Topics
How to Prep Inventory for Receiving