How to Schedule Freight Delivery for Receiving (Restock)
How to Schedule Freight Delivery for Receiving (Restock)

How to Schedule Freight Delivery for Receiving (Restock)

How to Schedule Freight Delivery

Freight shipments require an appointment in order receive at a warehouse dock. Unscheduled freight may be turned away. In order for the warehouse to receive your inventory as quickly as possible, we will need information to prepare accordingly and ensure team members are available to unload.

All freight deliveries must be scheduled 48 hours in advance.

Once you book freight, email with the following information:

  1. Inventory Shipment ID from Restock
  2. Requested Delivery Date
  3. Bill of lading or equivalent documentation with shipment information (can be exported from Restock)
  4. Is the shipment palletized or floor-loaded?
    • Palletized - The shipment is secured on pallets in the container and can be removed with a forklift
    • Floor-loaded - The shipment is is loaded loosely, i.e. on cartons, and requires more labor and time to unload
  5. Will this be a live unload or a drop?
    • Live Unload - The driver will wait at the warehouse while they unload the container
    • Drop - The driver will drop off the container at the warehouse and then return later when unloading is complete

You can copy and paste the below template:

I am scheduling a freight shipment for:

Restock Inventory Shipment: #4947-07C2
Requested Delivery Date: June 24, 2021
Requested Delivery Time: 10-11am
Shipment Info (Carton/Pallet/Container and Quantity): 23 Cartons, 1084 Units
Palletized or Floor Loaded: Floor Loaded
Live Unload or Drop: Live Unload

Carrier: XPO Logistics
Contact Info:

Bill of Lading: 📎 123FHG827
Container Number (if applicable): ABCD1234567

Airhouse is not responsible if a freight driver misses a drop-off appointment. The freight delivery will need to be rescheduled. If this occurs, please reach out to

Related Topics

How to Prep Inventory for Receiving
How to Prep Inventory for Receiving