• Products
• Addressing
• Box and Carton Packing Requirements
• Pallet Loading Requirements
• Container Loading Requirements
• Other

Products

1. Barcoded - Please see our barcoding requirements for further details.
2. Packed individually - Each product is barcoded and packed individually so that the physical SKU matches the digital SKU, or, what ships out must match how it arrives from your factory. For example, if you sell items in 1-packs but they arrive at the warehouse shrink-wrapped in 5-packs from your factory, the 1-packs must be barcoded and arrive in singles. If this doesn’t match, we must set up special receiving instructions and/or Case SKUs to match the physical inventory to digital inventory.
3. Ready to handle and label - i.e. safe if dropped; dust bags for apparel, sturdy product packaging if fragile. If we're barcoding, products must arrive with clear space to barcode on labels or packaging

Addressing

Box and Carton Packing Requirements

1. Generate a Airhouse inventory PO code from Restock, e.g. #A7CG-07YD
2. OVERALL, ship inventory in as few boxes as possible
3. INSIDE of each box/carton:
• If sending multiple SKUs in a single box/carton, separate each SKU into its own clear bag labeled with:
1. Product name
2. Barcode number (or SKU, if barcoding needed)
3. Quantity
4. NOT FULL boxes/cartons should be filled with recyclable materials to fill the void whenever possible or use an alternative size that is more appropriate to the contents.
5. MAXIMUM WEIGHT of a box/carton should not exceed 44 lbs (20 kg) each. Where this is not possible, it must be clearly labeled as requiring a 2 person lift.

6. BEFORE CLOSING THE BOX/CARTON, include a packing slip with total contents of box:
1. Product name
2. Barcode number (or SKU, if barcoding needed)
3. Quantity
7. SEAL box/carton using adhesive tape. Banding/stapling of cartons is not permitted.
8. LABEL all boxes/cartons sequentially numbered throughout the whole delivery (1 of 10, 2 of 10 and so on...).
9. OUTSIDE of each box/carton, please label with a box/carton label on the front and side including the unique Airhouse inventory PO code and your company name. Please download and print below file for labels.
• e.g. #A7CG-07YD / The Dog Food Company

10. TRACKING numbers must be added in the corresponding inventory PO order in Airhouse

Pallet Loading Requirements

1. Generate an Airhouse inventory order code from Restock, e.g. #A7CG-07YD
2. Pack as follows:
1. Must be stacked and shrink-wrapped on standard white, 40" x 47" UK pallets (1200 x 1000 mm)
2. Must be built to a maximum height of 63" (1600 mm)
3. Each pallet must not exceed 1102 lbs (500 kg)
4. Pallets should be sorted in such a way that pallets contain the smallest number of different styles/colors of products
5. Any box/carton that contain more than one SKU should be clearly identified and kept on one pallet on the top layer(s)
6. Boxes/cartons should be loaded by in sequential carton number order – i.e lowest carton number first. POs should not be mixed over pallets unless one PO is too big for one pallet. POs mixed across pallets may result in a re-work charge. Where possible, apply the same rules to Best Before Dates/Lot numbers. Any pallets containing multiple PO/Lot numbers should be clearly marked as mixed
7. Pallets should be secured using clear shrink wrap and tightly wrapped with no material hanging
8. Stacked with no boxes overhanging any sides of the pallet or leaning in any way
9. Label each pallet to include # of cartons, UPCs, product description(s), quantity(ies) and Airhouse inventory PO number, e.g. #A7CG-07YD
3. Schedule a delivery appointment by emailing receiving@airhouse.io with this information
4. Email us the bill of lading and add the freight tracking number in the corresponding inventory order in Airhouse

Container Loading Requirements

1. Cartons should be loaded in sequential carton number order – i.e lowest carton number first
2. Cartons should be loaded with supplier label facing the door
3. Any cartons that contain more than one SKU should be clearly identified marked as the last carton on the PO (24 of 24 rather than 8 of 24)
4. Any cartons that are not full carton quantity should be clearly identified and packed alongside the rest of the PO
5. The load should be secure and not in danger of falling once container doors are opened onsite. Failure to comply may result in refusal of the load and/or a fine

Other

How to Use Restock