Document Upload
Document Upload

Document Upload

If an order requires a specific packing slip, 3rd party shipping label, UCC label, or any other document, you can submit by uploading those documents directly to the order in Airhouse.

Documents can be uploaded to any order in Airhouse that is in NEW or DRAFT status. This can be done when creating manual orders in Airhouse, or any order coming from Shopify or Squarespace.

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Once an order is in PROCESSING status, documents cannot be added to the order.

Manual Orders in Airhouse

When creating a manual order in Airhouse, you have the option to upload documents. If the order needs to be submitted prior to uploading the documents, please “add instructions” to put the order in a DRAFT status so that you can edit the order and add documents once ready.

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Shopify/Squarespace Orders

You have the ability to edit an order that came from Shopify/Squarespace and upload documents while the order is in a NEW status. If you need to hold specific orders in NEW for an extended time (beyond your set default delay time) to upload documents, please contact your Account Manager to set up a tag-based rule.

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