Hazardous Materials and Batteries

Effective Date/Last Revision: July 14, 2023

This Policy outlines the Hazardous Goods fulfillment requirements for Airhouse Inc (”Airhouse”). By using our software, logistics services, and any other related products, you agree to comply with the latest version of our Hazardous Goods Policy.


Hazardous goods, also known as dangerous goods, are materials or substances that have the potential to cause harm to people, animals, property, or the environment. These goods may have physical, chemical, or biological properties that make them dangerous or potentially harmful. These materials may pose a risk during transportation, storage, handling, or use, and require special licensing to storage and fulfill.

As of today, the only Hazardous goods supported by Airhouse are batteries. For more information about supported goods, please check our Acceptable Products Policy.


  • All products containing batteries require Airhouse’s pre-approval. Please plan accordingly with your Account Manager before sending inventory containing batteries to our warehouses.
  • Material Safety Data Sheet (MSDS) should be provided and reviewed by Airhouse.
  • Minimum volume may be required & availability varies by location

Service availability:

This service is available in selected locations.

Carrier Resources:

Please refer to the following links for carrier-specific information on shipping hazardous material and dangerous goods.


Hazardous Materials Support Center: 1 (800) 554-9964



Dangerous Goods Hotline: 1 (800) 463-3339, option 81

Email: dghotline@fedex.com


Dangerous Goods Hotline: 1 (866) 817-3794

Email: dangerousgoods@dhl.com

U.S. Department of Transportation

Policy violation:

If a Customer violates this Policy, it will result in the voiding of any implied or express warranties that Airhouse provides for its services.

In addition to voiding warranties, violating this Policy may result in additional consequences, such as account suspension or termination, depending on the severity of the violation.

The latest version of our Hazardous Materials and Batteries Policy will be available on our website (www.airhouse.io) and we reserve the right to change this Policy at any time.

If you have any questions about this Policy, please contact us at team@airhouse.io.